Ackermans misleading customers to make sales

I had a lay bye with Ackermans in kerk street and as soon as I found out that my syns father bought some of the items I bought for him l went to return them. They didn't have anything of interest and forced mf to buy and I refused and requested for a refund which the manager refused to give. I then suggested a gift card provided I could byu at refinery which they misled me and said the Ackermans gift card buys at refinery. Now I am stuck with a gift card I don't want because of incompetence.