ACKERMANS MAPONYA MALL MANAGER DISCRIMINATES *******S COUPLES AND PROFILES THEM INCORRECTLY
I had the worst experience last week Saturday when my partner and i went to buy underwears and bra's. 1st we were bombarded by the manager Rethabile, assistant Thabo and another unknown lady infront of customers accused of *****ing bra's. We then explained we were clearing the pile up mess in the bra section as we couldn't find our size . My partner then said since we cannot fit bra's we put it over my clothes to check if the cup was somewhat a fit as bra and parties cannot be returned. She then said their store allows people to fit bra's. (What about hygiene, cleanliness of the bra's for purchase?) I then asked her to apologize for assuming we were *****ing when she clearly could clearly see we were actually helping them clean up and were not at all *****ing. With an attitude she refused , again infront of customers. So she undermined us as we were a ******* couple nd felt the need to embarass us fpr all to hear and see. When we asked for her the store manager rather, she said she was the manager on duty and if webhad a problem we must call head office. Dissapointing , considering her actions.The assistant Thabo then intervened and tried to resolve the issue as she kept on being very rude and didn't seem to care one bit. After 15-20 minutes going back and forth, Thabo asked her to step away aa there was no resolution on her end. We then eventually paid for all our items and left. When we got home, to fit the bra's, the alarm tags were not all removed!!So seemingly we were taken as ******* and had it went off at the door we would have looked like fools. The inconvenience of going back to another franchise to remove them was uncalled for , time consuming and costly .
