Ackermans Mall of the South

Yesterday my mum bought a jacket for me and I wasn't happy with it. Needed a size up. The ackermans never had a bigger size or much of a range left. So the next day which is today, i we went to Mall of the South. They also never had it or a jacket I would like. So I wanted refund. The supervisor was so rude to me nd infront off a que of people. I just had to smile through it. He told me not to bring their stock to his branch and next time get the other ackermans to call and check for sizes. Very rude. On your return policy it doesn't state this. I felt so embarassed as he spoke down to me giving me filthy looks. If it wasn't busy I wouldn't have kept quiet. Bad customer treatment! Disgusting!!! to be spoken down to like this. I have read alot of bad reviews on ackermans and now have first hand experienced it. They need to send their staff for training on how to speak to customers. ..Or take the customer one side and explain. BUT I think its ackermans fault for not stating this on returns policy and not training their staff on how to deal with customers.