Ackermans LACK of SERVICE

I opened a new account, I was sent an sms to reply to, that I rep**** to about 20 times. I have made so many calls to Ackermans and they were anything but helpful. if this is how they treat new clients, I am extremely worried. I even spoke to a manager that was so rude and unhelpful. I asked to speak to her manager and she said no and then hung up on me. I then sent a message on the official website and then I got this email as a reply: Re: Account Query Inbox

Ackermans Care <***> 08:09 (12 minutes ago) to me

Good day Nigel,

We trust you are well.

Thank you for contacting Ackermans Customer Care.

Kindly note that you have reached an online department and we do not have access to Ackermans account. Please contact our account department managed by Tenacity Financial Services on the details below.

Tel: *** (Option 1 then 5) / +27 (0) 21 *** (International)

Email Address: ***

We apologize we could not be able to assist and for any inconvenience caused.

Kind regards, Ackermans Customer Care ***:***