Ackermans lack of assistance

<p>I opened a ackermans account about two months ago my installments were R175 i have done an eft of R200 the first month then they send me a message saying my account is an arrears and i get calls from them i have done another eft of R200 for this and they still sending me messages that its overdue there was a lady that called me from tenacity financials her name is adelle devilliers i emailed her both proof of payments but nothing has been resolved they are still sending me messages yet i made my payments that is bad credit recordings for me the service is terrible please i cant have this im making my payments and sending proof of payments they need to get there ducks in a row honestly</p>