ACKERMANS KHAYELITSHA CASHIERS NEED CUSTOMER SERVICE TRAINING

Yesterday the 28th June 2021 100% rain in Cape town, I went to Ackermans Khayelitsha to buy clothes for my kids. The security at the door is so welcoming everytime I visit the store, wish she can share her energy with the cashier Nosipho and Phila. I bought some stuff and the cashier didn't have my R40 change, Nosipho who was a cashier asked Phila for change. He told Nosipho he doesn't have any & he will not move from the back until there's someone to replace him. I patiently waited while he must taking his catwalk, he opened the till and said he doesn't have change again. Nosipho came back and told me they do not have change so I must come back later and she gave me my money back. I was astonished! The other cashier advised them to give me R5's cause that's all they had and I said it's fine.The famous Phila did it again his cat walk and mumbling that a person must do what he wants, he doesn't care blah blah blah this time I was busy calling the Head office.