1 reviews | Active since May 2018
Ackerman's KG MALL WORST CUSTOMER SERVICE
Iam very disgusted with Ackerman's at KG MALL, I was refused entry because I had a trolley. I was shocked and requested to speak to the manager of which she came with attitude and told me I should start there if I want to purchase and go to shoprite last because she does not want trolleys inside her shop and that they make the store untidy and people can not move freely. I asked if I can leave it next to the door, she refused and said I must leave it outside and no one will watch it because it is not her security guards job to look after customer trolley's. I have never experienced such abuse and trauma in my whole life, I have been a very loyal Ackerman's customer but after this experience at KG MALL (WITBANK) iam never ever setting my foot ever again at Ackerman's.
S.Dlangalala ***
Our sincerest apologies for the inconvenience caused. Please note that this is not the level of customer service experience that we strive for.
Kindly note that your complaint will be escalated to the relevant department. One of our agents will contact you via email shortly, to engage with you on this matter further.
The Ackermans Team
Our sincerest apologies for the inconvenience caused. Please note that this is not the level of customer service experience that we strive for.
Kindly note that your complaint will be escalated to the relevant department. One of our agents will contact you via email shortly, to engage with you on this matter further.
The Ackermans Team
