LN
Lungile N

1 reviews | Active since Sept 2019

25 Dec 2019, 09:17

Ackermans Kagiso Mall Bull**** Service

Ackermans Kagiso Mall staff think they are better then their customers. They have put up a sign stating that the shop will on at 9am but its already 9:15 and they haven't opened they are busy doing their own things, without communicating with customers if they have any problems perhaps. Disrespectful and disgusting customer service. So much for Christmas Spirit.

0
Replies (2)
Ackermans
Ackermans's reply27 Dec 2019, 10:24
Official
Good day Lungile,

We appreciate the time taken to notify us of your dissatisfaction.

Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
 Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply31 Dec 2019, 12:16
Official
 Good day Lungile, 

 We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention. 
 
Kind regards, 
Ackermans Customer Service