LM
Lebogang M
1 reviews | Active since Nov 2021
04 Nov 2021, 12:13
Ackermans is ****ty
Purchased a phone at ackermans Woodlands in Pretoria 6 days ago and realised that the operating system is extremely slow and it blocks calls now trying to return it, the refuse to exchange it let alone to check what might be the problem after the made me wait for the store manager for 2days , the same manager who is too busy to listen to my query please do not purchase cellphones at ackermans safe yourself from ****ty service
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Replies (2)
Ackermans's replyOfficial
04 Nov 2021, 15:25Good day Lebogang.
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply04 Nov 2021, 15:25
Official
Good day Lebogang.
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
12 Nov 2021, 14:18Good day Lebogang.
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply12 Nov 2021, 14:18
Official
Good day Lebogang.
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,