AS
Ash S

1 reviews | Active since May 2020

06 May 2020, 12:38

Ackerman's is Pathetic

Good day I would like to lay a complaint. Your callcentres are in competent. I paid my account loyally but gets sms stating I'm behind. Sent proof of payments thrice. No reply on emails and no one picking up your phones. I need to speak to someone who is actually capable of helping me please!

0
Replies (2)
Ackermans
Ackermans's reply06 May 2020, 13:15
Official
Good day Ash,

We appreciate the time taken to notify us of your dissatisfaction. 

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
 Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply13 May 2020, 18:23
Official
Good day Ash,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service