TL
Tshepiso L
1 reviews | Active since Jan 2019
28 Jan 2019, 11:15
Ackermans is pathetic!!!
I recently app**** for an account with Ackermans I sent through the application and send them all my documents. I'm still waiting for them to call me back and finish off my application since the call centre said they have to log a call so they can call me back. I'm still waiting, their service is apalling. Don't bother opening an account with them they are useless.
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Replies (3)0
Replies (3)
Ackermans's replyOfficial
28 Jan 2019, 11:36Good day Tshepiso,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Ackermans's reply28 Jan 2019, 11:36
Official
Good day Tshepiso,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
30 Jan 2019, 08:24Good day Tshepiso,
Please let us know what is the convenient time to contact you as we would like to process your application.
Kind regards, Ackermans Customer Service
Please let us know what is the convenient time to contact you as we would like to process your application.
Kind regards, Ackermans Customer Service
Ackermans's reply30 Jan 2019, 08:24
Official
Good day Tshepiso,
Please let us know what is the convenient time to contact you as we would like to process your application.
Kind regards, Ackermans Customer Service
Please let us know what is the convenient time to contact you as we would like to process your application.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
30 Jan 2019, 13:03Good day Tshepiso,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
Ackermans Customer Service
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
Ackermans Customer Service
Ackermans's reply30 Jan 2019, 13:03
Official
Good day Tshepiso,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
Ackermans Customer Service
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards,
Ackermans Customer Service