Ackermans is not adhering to the law!!!
Horrified in the disgusting service received at Ackermans Blue Route Mall branch from staff and management! Ackermans must do themselves a favour and read The South African Consumer Protection Act, No 68 of 2008 that was signed on 24 April 2009 as we will be suing Ackermans and make sure every local newspaper get hold of this story!!!!
Went too purchase a cell-phone and wanted the Mobicell with fingerprint scanner for R1499 but sales person pushed the cheap ******* Hurricane Fire phone off on us and staff was very unfriendly and unhelpful.
This is NOT the phone I wanted and too be honest it is a complete piece of ******* and even within the 7 day OBF period and within the legal 6 months period according to the consumer act Ackermans manager refuses too refund or to give me the phone I actually want and let me pay the difference!
If Ackermans does not want to comply with the laws of this country, does not want to do ethical business practice and does not replace this ******* with the phone I want I will pursue further action!!!!
Edward
Good day Raymond,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Raymond,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Raymond,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Raymond,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Raymond,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
Good day Raymond,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
Ackermans Customer Service
