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pearl N
1 reviews | Active since Jun 2014
19 Jan 2020, 11:34
Ackermans is a *****
Still waiting for a call. my home loan approval is still pending and no one is calling me to help out with the complaint
Helpful (0)
Replies (3)0
Replies (3)
Ackermans's replyOfficial
20 Jan 2020, 09:39Good day Pearl,
We have followed up with the relevant department regarding your complaint. Who will be in contact with you soon.
Kind regards, Ackermans Customer Service
We have followed up with the relevant department regarding your complaint. Who will be in contact with you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply20 Jan 2020, 09:39
Official
Good day Pearl,
We have followed up with the relevant department regarding your complaint. Who will be in contact with you soon.
Kind regards, Ackermans Customer Service
We have followed up with the relevant department regarding your complaint. Who will be in contact with you soon.
Kind regards, Ackermans Customer Service
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pearl N's updateReviewer Update
22 Jan 2020, 07:00Hi someone called me and I asked for a letter to give to my bank that states the matter is under investigations and was told the letter will be sent within 20 mins, it’s already a day now and no letter was sent.. this is one nightmare I seem to can’t escape.. :( I feel so trapped and no one can help.
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pearl N's update22 Jan 2020, 07:00
Reviewer Update
Hi someone called me and I asked for a letter to give to my bank that states the matter is under investigations and was told the letter will be sent within 20 mins, it’s already a day now and no letter was sent.. this is one nightmare I seem to can’t escape.. :( I feel so trapped and no one can help.
Ackermans's replyOfficial
30 Jan 2020, 16:16Good day Pearl,
Please accept our apology for the misunderstanding and inconvenience caused by this. Customer service is very important to us as a business.
Kind regards, Ackermans Customer Service
Please accept our apology for the misunderstanding and inconvenience caused by this. Customer service is very important to us as a business.
Kind regards, Ackermans Customer Service
Ackermans's reply30 Jan 2020, 16:16
Official
Good day Pearl,
Please accept our apology for the misunderstanding and inconvenience caused by this. Customer service is very important to us as a business.
Kind regards, Ackermans Customer Service
Please accept our apology for the misunderstanding and inconvenience caused by this. Customer service is very important to us as a business.
Kind regards, Ackermans Customer Service