AP
Antoinette P
1 reviews | Active since Mar 2018
23 May 2023, 12:25
Ackermans is a disgrace!
Ackermans is the worst retail shop in the country. They sell ******* cell phones (HISENSE) for a fortune, give you a warranty and then don't stick to their warranty contract - it might take a month to fix it. Don't even enter an Ackermans store - they are not worth being called a retail store. Ackermans in short is a disgrace!!!!!
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Replies (4)0
Replies (4)
Ackermans's replyOfficial
23 May 2023, 16:57Hi Antoinette,
Thanks for reaching out. We tried calling you but to no avail. Kindly elaborate what occurred in store with the warranty you're referring to.
The Ackermans Team
Thanks for reaching out. We tried calling you but to no avail. Kindly elaborate what occurred in store with the warranty you're referring to.
The Ackermans Team
Best regards,
Ackermans's reply23 May 2023, 16:57
Official
Hi Antoinette,
Thanks for reaching out. We tried calling you but to no avail. Kindly elaborate what occurred in store with the warranty you're referring to.
The Ackermans Team
Thanks for reaching out. We tried calling you but to no avail. Kindly elaborate what occurred in store with the warranty you're referring to.
The Ackermans Team
Best regards,
AP
Antoinette P's updateReviewer Update
24 May 2023, 08:36AP
Antoinette P's update24 May 2023, 08:36
Reviewer Update
AP
Antoinette P's updateReviewer Update
24 May 2023, 08:45No, you are cheating again and again and again!! Nobody phoned me. I phoned Ackermans head office twice and a young man told me that the policy of Ackermans is that warranties are not valid after you leave the store. It is a big fib that you tried to reach out to me.
I bought a Hisense phone 09/03/23. The phone froze three months later and I have to wait three months for Ackermans to come to the party and make good on their promise.
I am going to close my Ackermans account today and I will complain in printed media and on social media for the public not to trust Ackermans and to close their accounts.
I bought a Hisense phone 09/03/23. The phone froze three months later and I have to wait three months for Ackermans to come to the party and make good on their promise.
I am going to close my Ackermans account today and I will complain in printed media and on social media for the public not to trust Ackermans and to close their accounts.
AP
Antoinette P's update24 May 2023, 08:45
Reviewer Update
No, you are cheating again and again and again!! Nobody phoned me. I phoned Ackermans head office twice and a young man told me that the policy of Ackermans is that warranties are not valid after you leave the store. It is a big fib that you tried to reach out to me.
I bought a Hisense phone 09/03/23. The phone froze three months later and I have to wait three months for Ackermans to come to the party and make good on their promise.
I am going to close my Ackermans account today and I will complain in printed media and on social media for the public not to trust Ackermans and to close their accounts.
I bought a Hisense phone 09/03/23. The phone froze three months later and I have to wait three months for Ackermans to come to the party and make good on their promise.
I am going to close my Ackermans account today and I will complain in printed media and on social media for the public not to trust Ackermans and to close their accounts.
Ackermans's replyOfficial
29 May 2023, 10:56Good day Antoinette,
We apologize for the experience you had with Ackermans up to this point. An agent from our team will call you shortly to find a solution.
Kind regards,
The Ackermans Team
We apologize for the experience you had with Ackermans up to this point. An agent from our team will call you shortly to find a solution.
Kind regards,
The Ackermans Team
Best regards,
Ackermans's reply29 May 2023, 10:56
Official
Good day Antoinette,
We apologize for the experience you had with Ackermans up to this point. An agent from our team will call you shortly to find a solution.
Kind regards,
The Ackermans Team
We apologize for the experience you had with Ackermans up to this point. An agent from our team will call you shortly to find a solution.
Kind regards,
The Ackermans Team
Best regards,