ACKERMANS IN EESTERIVER

Item: Ackermans
Rating: 1
Author: chuma N

Good day My name is chuma I sent my phone to Ackermans which is still new and on warranty on the 10th of December still now the is no communication and when I go to the store in Eesteriver in Cape Town they cannot even call the Repair center to go me information they say they don't know. Am so disappointed in them and I don't have a phone which I paid for cash please assist.

Helpful (0)

Replies (2)

Ackermans's replyOfficial

04 Jan 2021, 08:55

Good day Chuma,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.

Kind regards, Ackermans Customer Service

Best regards,

Ackermans's reply04 Jan 2021, 08:55

Official

Best regards,

Ackermans's replyOfficial

14 Jan 2021, 13:38

Good day Chuma, We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards, Ackermans Customer Service

Best regards,

Ackermans's reply14 Jan 2021, 13:38

Official

Best regards,