Ackermans-I want my ****** money back to me please

I'm very disappointed with the Ackermans service. I wrote a complaint here about the funeral policy that was initiated back in 2018 without my knowledge, they responded and promised to refund me but all they did, they refunded MY HARD EARNED MONEY BACK TO THE ACKERMANS ACCOUNT of which is still a **************** exactly the same as the one of their employer who stole commission by initiating a policy using my details. I wrote another complaint here on hellopeter, they ignored it and came up with the response that they are happy that they have assisted me, the question is 'how?' because my ****** money is still with them. The Ackermans account they sent my refund to is not even in arrears as I'm paying monthly as per our agreement. ACKERMANS MANAGEMENT, PLEASE BRING BACK MY MONEY TO ME, I WANT IT THEN IT'S UP TO YOU HOW YOU DEAL WITH YOUR ***** WHO TAKE ADVANTAGE OF US AS CLIENTS. BUSISIWE THANGO