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Stephnie N
1 reviews | Active since Dec 2020
02 Dec 2020, 13:13
Ackermans/ Hollard Funeral Cover ****
I have an Ackermans account, recently I found out that they deducting for a policy and it has been more than 7 months, I asked for them to cancel it and they said that they will not be refunding me because this policy is active for more than a year, . I'm so disappointed in Ackermans, I'm paying up my account and inclosing it , I have lost money that could have take me out of Dept, people please be careful with your Ackermans account and always check your statements
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Replies (2)
Ackermans's replyOfficial
02 Dec 2020, 14:00Good day Stephanie,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply02 Dec 2020, 14:00
Official
Good day Stephanie,
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
07 Dec 2020, 10:24Good day Stephanie,
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply07 Dec 2020, 10:24
Official
Good day Stephanie,
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service