Ackermans / Hollard ***** - Funeral Policy

Okay so in May i went to Ackermans to buy a gift for a colleague who was expecting. All went well but then this guy with a bow tie decided to try and sell me a funeral policy which i do not need for i already have one. I told him i am not interested and he said but lets just check if you qualify not wanting to be rude i agreed but told him i do not want it. The system was lagging and he told me just a minute. i was in a rush and told him i am in a hurry and i am really not interested after which he said just a few seconds and i told him off saying i need to go and i want my card back. I then left. I was angry about this because i did not go into the shop for that. Now 15/10/2019 i see a statement and he actually signed me up. My policy does not even have a beneficiary and it has been costing me R65 a month. I am so ticked off and called Ackermans after which they stated that i need to go give an affidavit and ID copy;s signed 5 times. i went insane. i work 12 hours a day 5 days a week i do not have time for this nonsense. I just want my money back and justice but i shall go through the process even if it is just to prove a point and to prove ***** internally. I shall not leave this.