ZN
Zinhle N
1 reviews | Active since Oct 2022
21 Jul 2023, 06:07
Ackermans Harris sing paying clients
I paid my account on 30th June via Ozow which is the link Ackermans have on their website. I have emailed proof of payment to 3 different people however I being harrassed for 'non-payment' how does their system work or even update I mean today is the 21st of July but I'm still getting smses and calls that my acc is overdue. They listed me on itc my acc is reflecting arrears yet payment was made. This is so patethic and the treatment of paying customers is quite shocking😲
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Replies (3)0
Replies (3)
Ackermans's replyOfficial
21 Jul 2023, 08:47Hi Zinhle,
We do apologize about your account.
The matter has been escalated to the relevant department who will be in contact with you.
The Ackermans Team
We do apologize about your account.
The matter has been escalated to the relevant department who will be in contact with you.
The Ackermans Team
Best regards,
Ackermans's reply21 Jul 2023, 08:47
Official
Hi Zinhle,
We do apologize about your account.
The matter has been escalated to the relevant department who will be in contact with you.
The Ackermans Team
We do apologize about your account.
The matter has been escalated to the relevant department who will be in contact with you.
The Ackermans Team
Best regards,
ZN
Zinhle N's updateReviewer Update
26 Jul 2023, 12:24Good day
I am still waiting for your team to contact me.
No contact has been made and I keep getting calls and sms about outstanding payments.
This is really frustrating !!!!!
I am still waiting for your team to contact me.
No contact has been made and I keep getting calls and sms about outstanding payments.
This is really frustrating !!!!!
ZN
Zinhle N's update26 Jul 2023, 12:24
Reviewer Update
Good day
I am still waiting for your team to contact me.
No contact has been made and I keep getting calls and sms about outstanding payments.
This is really frustrating !!!!!
I am still waiting for your team to contact me.
No contact has been made and I keep getting calls and sms about outstanding payments.
This is really frustrating !!!!!
Ackermans's replyOfficial
26 Jul 2023, 15:42Hi Zinhle,
As per our telephone discussion.
The person that has been in contact with you will be in touch once all the documents has been received.
The Ackermans Team
As per our telephone discussion.
The person that has been in contact with you will be in touch once all the documents has been received.
The Ackermans Team
Best regards,
Ackermans's reply26 Jul 2023, 15:42
Official
Hi Zinhle,
As per our telephone discussion.
The person that has been in contact with you will be in touch once all the documents has been received.
The Ackermans Team
As per our telephone discussion.
The person that has been in contact with you will be in touch once all the documents has been received.
The Ackermans Team
Best regards,