1 reviews | Active since Feb 2023
Ackermans harassment
@Ackermans, I received a call 17/05/23 from a lady who identified herself as Busi from Ackermans. I then proceeded to ask her for full identification and she said they are not allowed to do so. She her reason for calling was to remind me of payment. Also she is calling using a cellphone number, I mean this could be anyone. Shocked by this stunt, I mean its only been 2 weeks since I used my Ackermans store account and I'm already harassed to pay. I called the customer service to enquire about this attitude and failure for agents to fully identify themselves. An agent who identified herself as Yolanda, made no effort to assist but rather served with an outstanding terrible attitude and I dropped the call as it was not yielding anything. Proceeded to seek help on their Fb socials and Amanda (the bot), very useless in my case. Why should any customer be called by a ghost agent, which can be anyone (****mers).This is my experience with this group and I would not recommend them to anyone. I mean this is the first time they calling me and the service is the worst. Again my store account is 2 weeks old, the plan is to pay them and part ways. Be warned ⚠️ and stay away if you have not signed up for this.
We're truly sorry for this bad first experience and thanks for bringing it to our attention.
One of our agents will call to formally apologize and direct you to the correct team.
The Ackermans Team
We're truly sorry for this bad first experience and thanks for bringing it to our attention.
One of our agents will call to formally apologize and direct you to the correct team.
The Ackermans Team
