AE
Anthea E
1 reviews | Active since Jul 2015
07 Jun 2018, 12:42
Ackermans Harassment!
Since June 2016 I have been receiving sms's from Ackermans directed at a person called Vuyolwetu. Nymerous times I emailed them and numerous times they responded saying that my information is removed from their database. Yet, I am still receiving these irritating promotions! I am not even an Ackermans card holder! This borders on harassment!
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Replies (2)
Ackermans's replyOfficial
07 Jun 2018, 14:44Good day Anthea,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply07 Jun 2018, 14:44
Official
Good day Anthea,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
15 Jun 2018, 12:28Good day Anthea,
Please accept our apology for the inconvenience caused by all the SMS’ you received. We do not intend to harass our customers and would like to apologise if that is the impression you received. Customer service is very important to us as a business.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply15 Jun 2018, 12:28
Official
Good day Anthea,
Please accept our apology for the inconvenience caused by all the SMS’ you received. We do not intend to harass our customers and would like to apologise if that is the impression you received. Customer service is very important to us as a business.
Kind regards,
Ackermans Customer Service
Best regards,