LW
Louis W
1 reviews | Active since Jul 2017
14 Jul 2017, 15:12
ACKERMANS HARASSMENT
<p>I hope someone can help me. I am sick an tired of receiving sms's whereby i'm being threatened that my account will be given over to their legal department due to non payment.. I have and will never have an account with these people!!!!!!!</p> <p>My name is Louis Woller (will provide id number if they want more info) and not MS MAMETSA (who owes them R638.60)</p> <p>I have spoken with Ackermans on several occasions, pleading for them to remove my number but they are so useless and i think they do not understand english.</p> <p> </p> <p>Please help.</p>
Helpful (0)
Replies (5)0
Replies (5)
Ackermans's replyOfficial
14 Jul 2017, 15:28Good day Louis,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply14 Jul 2017, 15:28
Official
Good day Louis,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Best regards,
LW
Louis W's updateReviewer Update
14 Jul 2017, 15:50********** 706
LW
Louis W's update14 Jul 2017, 15:50
Reviewer Update
********** 706
Ackermans's replyOfficial
17 Jul 2017, 08:04Good day Louis,
Kindly respond to our email.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply17 Jul 2017, 08:04
Official
Good day Louis,
Kindly respond to our email.
Kind regards,
Ackermans Customer Service
Best regards,
LW
Louis W's updateReviewer Update
17 Jul 2017, 10:58I have rep**** to your email "Fri 7/14/2017 4:14 PM"
LW
Louis W's update17 Jul 2017, 10:58
Reviewer Update
I have rep**** to your email "Fri 7/14/2017 4:14 PM"
Ackermans's replyOfficial
19 Jul 2017, 15:55Good day Louis,
Please accept our apology for the inconvenience caused by all the SMS’ you received. We do not intend to harass our customers and would like to apologise if that is the impression you received. Customer service is very important to us as a business.
Kind regards,
Ackermans Customer Service
Best regards,
Ackermans's reply19 Jul 2017, 15:55
Official
Good day Louis,
Please accept our apology for the inconvenience caused by all the SMS’ you received. We do not intend to harass our customers and would like to apologise if that is the impression you received. Customer service is very important to us as a business.
Kind regards,
Ackermans Customer Service
Best regards,