Ackermans Gift voucher *****

Gift voucher!

Good day!

I am extremely upset with Ackerman’s I have called your so-called customer service people but they just tell me they can't help I must sort it out myself.

My daughter bought me a gift voucher for R1000 but they sold her tokens or something like that. Taking the R1000 without fixing the problem is steeling!!

She does not even know what tokens are so I know she would not have bought the wrong thing. Nobody now wants to help me fix the problem. I am not going back to my daughter because she is working and under enough stress.

Note she bought them in Durban and I live in Bp0ksburg so they must stop telling me to go back to the shop we bought them from.

I need these tokens changed to gift vouchers as originally requested.

I don’t want long stories I have been with Ackerman’s for years now so treat this customer with respect and fix the mistake on your side.

Please and thanks

Yvonne Kruger

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