mT
makiti T

1 reviews | Active since Nov 2016

22 Nov 2016, 09:45

ACKERMANS FUNERAL PROTECTOR PLAN

<p>last week i met this guy at randfontein ackermans telling that he is there to tell people about the promotions that ackermans is having. i said no problem i gave him my id number and cell number and he told me that they will contact me regarding the promotions. now yesterday i got an sms welcoming me to the ackermans funeral protector plan, i never said i wanted a funeral cover. please guys do not trust what this guys are telling because now they are telling me that they need a 30 days notice to cancel the policy and i must pay my first premium.</p>

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Replies (2)
Ackermans
Ackermans's reply22 Nov 2016, 11:01
Official

Good day Makiti,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply24 Nov 2016, 16:07
Official

Good day Makiti,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards,

Ackermans Customer Service

Best regards,