JN
J'siah Ndlozi

1 reviews | Active since Aug 2018

26 Oct 2021, 23:33

Ackermans *****

I'm very dissapointed at the kind of ***** happening at ackermans store at Maponya Mall. My son did a money transafer yesterday at 10 October 2021 and immediately while he was in store the money was withdrawn at Pimville square ABSA ATM. The fruad department is so useless with no assistance to help solve the problem even spoke to line manager to assist us with the police to open fruad case. Store manager of Maponya mall is not even offering any assistance nor involment to help solve this ***** happening in his store.

Im also here with an old lady here who was also de*****ed by ackermans mall. The whole day today we are sent between police station and maponya mall.

0
Replies (2)
JN
J'siah Ndlozi's update26 Oct 2021, 23:35
Reviewer Update
Its been 3rd week with no feedback from Ackermans
Ackermans
Ackermans's reply27 Oct 2021, 11:34
Official
 Good day J'siah,

We appreciate the time taken to notify us of your dissatisfaction. 

Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint. 

Kind regards, Ackermans Customer Service