SN
Simphiwe N
1 reviews | Active since Oct 2018
25 May 2022, 12:10
Ackermans Foresthill Worst Service ever
Hi
My mom bought takkies for my daughter which are two size bigger and and now Ackermans in forest hill does not want to change for the correct size even though the TAG still in the takkies, what happens when the slip is lost and now we need to change items, is this the service you are giving to you customers when they bought staff from your shop
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Replies (2)
Ackermans's replyOfficial
25 May 2022, 15:34Good day Simphiwe,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
Ackermans's reply25 May 2022, 15:34
Official
Good day Simphiwe,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
01 Jun 2022, 12:09 Good day Simphiwe, We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Kind regards,
Ackermans Customer Service
Ackermans's reply01 Jun 2022, 12:09
Official
Good day Simphiwe, We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Kind regards,
Ackermans Customer Service