JS
Jolene S
1 reviews | Active since Sept 2024
07 Sept 2024, 12:39
Ackermans employees are not doing their job
You can forget about opening an account by them , the are so useless, I app**** for an account on Sunday and the cashier told I have to wait 48 hours for a response ? Now a week later I am still waiting. I went back to the store to find out what is happening and what a useless bunch they are , eventually they called customer service for me and if it isn't already bad enough that I had wait this long I had to talk to this condescending lady on the phone stating that they need more documents from my side but that Is just the thing they need to let me know what they need and they don't. I am very frustrated 😡 I app**** at the Ackermans in witfield
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Replies (1)JS
Jolene S's updateReviewer Update
09 Sept 2024, 16:50Update : this place is even more useless than I thought, eventually when they where able to get back to me on activating my account they keep putting my call on hold for 6 to 7 minutes straight or dropping my call . When I finally gotten hold of the lady that confirmed if all my details are correct she then tells me that my surname is spelled incorrectly and won't be able to approve my account, I mean honestly the guy who was supposed to enter my details had my ID right Infront of him and still managed to spell my surname incorrectly? I have decided to rather open an account where I won't have these difficulties.
Sincerely not a future customer.
Sincerely not a future customer.
JS
Jolene S's update09 Sept 2024, 16:50
Reviewer Update
Update : this place is even more useless than I thought, eventually when they where able to get back to me on activating my account they keep putting my call on hold for 6 to 7 minutes straight or dropping my call . When I finally gotten hold of the lady that confirmed if all my details are correct she then tells me that my surname is spelled incorrectly and won't be able to approve my account, I mean honestly the guy who was supposed to enter my details had my ID right Infront of him and still managed to spell my surname incorrectly? I have decided to rather open an account where I won't have these difficulties.
Sincerely not a future customer.
Sincerely not a future customer.