CK
Chrislane K

1 reviews | Active since Jan 2018

31 May 2020, 23:00

Ackermans dont price their items correctly!

Ackermans promoted their puffer body warmers for babies as R99 from R149 save R50 just to lock customers then when you come by the till it scans normal price. I only saw this when I got home. Come now ackermans must I really put myself at risk to go back into a full mall and stand in lines and risk bringing the virus home to my baby just to correct this ********* error? It's not just a R50 I couldve bought my baby another poloneck with that money. This is unacceptable and it's not the first time.

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Replies (2)
Ackermans
Ackermans's reply02 Jun 2020, 08:28
Official
Good day Chrislane,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you shortly. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply09 Jun 2020, 14:30
Official
 Good day Chrislane, 
 We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service