NH
Nomvuyo H

1 reviews | Active since Dec 2017

04 Sept 2018, 17:57

Ackermans ****py #unhappy_customer

****py service I received at Ackermans I purchased a small Vodafone for R349 in Richards Bay on Friday 31st August and I asked the Lady at the store that of I needed to return the device at a different Ackermans store since I am residing in Durban she rep**** by saying yes I can take it anywhere as long as I have a slip with me and its still within the 7 days period today I decided to send back the phone at the pavilion Ackerman's store since the phone has problems and the battery life is bad they refused saying that I need to go back to Richards Bay they refused to help me.

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Replies (2)
Ackermans
Ackermans's reply05 Sept 2018, 08:16
Official

Good day Nomvuyo,

We are trying to contact you without success.

Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

Ackermans
Ackermans's reply07 Sept 2018, 10:42
Official

Good day Nomvuyo,

We can confirm that the Divisional Sales Manager has been in contact with you and that your complaint has been resolved. Thank you once again for bringing this to our attention.

Kind regards,

Ackermans Customer Service