Ackermans Connect - Excellent Customer Service

I would like to thank the management and staff of Ackermans Connect for excellent client service. I purchased a Hisense phone for my pensioner Mother from the Ackermans Connect store in the Mall of Africa in June 2022. The charger was faulty (taking 2-4 hours to only charge 3%) and Hisense refused to assist but rather pass the buck onto Ackermans. I reported this issue to Ackermans Connect and was almost immediately assisted by Jillian September from HO. She directed me back to the Mall of Africa branch where the phone was replaced with another brand. The ladies at the branch were amazing, friendly and super efficient. The lovely Happiness assisted me with the biggest smile. A real credit to the Ackermans brand. Well done ladies...........credit needs to be given to you all.