KM
Koketso M
1 reviews | Active since Oct 2017
13 Dec 2021, 10:28
Ackermans Collections agent- Worst Attitude Ever.
I received a call from Nwabisa in collections department, the ladys attitude is terrible attitude. no greetings nothing. is this the customer service we are being reduced to when you miss a month of payment.
She mentioned an amount I couldnt even ask for which month, she spoke rude and told me shes been working for 5 years I will not tell her how to do her job. I tried to call back the line and seems like I have been blocked. For the record the account was paid at the ackermans partner Refinery and I ensure I pay and close the close the account.
Helpful (0)
Replies (2)0
Replies (2)Ackermans's replyOfficial
13 Dec 2021, 14:08Good day Koketso,
We sincerely apologise for the service failure you have experienced.
We take customer services very seriously and will contact you soon to ensure your satisfaction.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We take customer services very seriously and will contact you soon to ensure your satisfaction.
Kind regards, Ackermans Customer Service
Ackermans's reply13 Dec 2021, 14:08
Official
Good day Koketso,
We sincerely apologise for the service failure you have experienced.
We take customer services very seriously and will contact you soon to ensure your satisfaction.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We take customer services very seriously and will contact you soon to ensure your satisfaction.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
14 Dec 2021, 15:34Good day Koketso,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply14 Dec 2021, 15:34
Official
Good day Koketso,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
