1 reviews | Active since Mar 2017
Ackermans Clothing Store Sun Vilage Complex Bad Service
<p>I bought a smartphone Premiop600 at Ackerman in Sun Village Complex on the 24 January 2017.Today is the 15.March 2017 the phone is not charging i went back to the shop to return it but all i got was a rude and *********** aldy hwo couldnt even answer my questions ,becuase she said they wont take my phone due to that i have lost a receipt just a peace of paper,i tried to explain to her that i have bank staement that proofs that i bought that phone at their store.She was so rude she told me that they wont take back the phone just because of a peace of paper now i have been ****** by Ackermans R1699.00 for nothing cause even now i dont have a phone ist not working,so all i need is the solution to this problem as i feel that its unfair cause i have paid my money that i work hard for,and Akermans should hire people with exellent customer service.i always spend my money at Ackermans i dont expect such service cause am working hard for themoney am spending there.PLEASE CONTACT ME ON ********** URGENTLY OR AFTER HOURS IS ********** 6363 AS IS VERY URGENT AM NOT HAPPY AT ALL.</p>
Good day Surprice,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Surprice,
We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint on Hellopeter.
Kind regards,
Ackermans Customer Service
Good day Surprice,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
AckermansCustomer Service
Good day Surprice,
To date we have not received any response from you.
In order for us to assist you with your complaint, we await your response.
Kind regards,
AckermansCustomer Service
