NP
Nico P

1 reviews | Active since Sept 2012

10 Jul 2020, 09:23

Ackermans Clothing Quality sucks

In the last 2 months, I've bought my son 3 pairs of pyjamas. 1x Lion King, 1x Race Sleepwear and 1x Racing onesie. And I have to admit the quality of the clothes compared to what a person is used to is a massive difference. All three pairs first time wearing them had a tear in them, 1 on the arm by the cuff, the other for no apparent reason a huge hole in the leg and the third in the armpit region. For the price that you pay for Ackerman's pyjamas I might as well go and buy from Truworths of some other place. Shocking...I really hope that Ackermans is keeping a eye on their Facebook page as well with the number of complaints on there.

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Replies (2)
Ackermans
Ackermans's reply10 Jul 2020, 11:17
Official
Good day Nico,

We appreciate the time taken to notify us of your dissatisfaction. 

We appreciate your feedback and will ensure that your query is escalated to the relevant department, who will be in contact with you soon.

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply15 Jul 2020, 15:16
Official
Good day Nico, 

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, Ackermans Customer Service