dS
diana S

1 reviews | Active since Apr 2019

22 May 2019, 12:41

ackermans close your doors!!!!!!!!

I am really put off by ackermans this is the most horrible place to shop first off i opened an account received my card already made 2 purchases on this account amounting plus minus R1500 i went this past weekend wanting to buy a few things more i get told my account has been blocked as if opening this account was a breeze i had to submit payslips twice come onto this platform after like 6 weeks then the account gets approved now that its approved i get told that the account is blocked i should submit bank statements i have no words i am very frustrated why would they approve let me buy and the block it for the same things i have sent over and over again ackermans please close your doors you have no way of treating your clients and i feel like taking this to the media!!!!!!!!!!!!!

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Replies (2)
Ackermans
Ackermans's reply22 May 2019, 13:24
Official
Good day Diana,

We appreciate the time taken to notify us of your dissatisfaction. 

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply27 May 2019, 15:28
Official
Good day Diana,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 
 Kind regards, Ackermans Customer Service