BK
Bokhutso K

1 reviews | Active since Mar 2017

28 May 2022, 12:44

Ackermans Click and collect Trash service

The ackermans click and collect is plain trash,if you havent used the service yet please save yourself stress and disappointment and dont try i***** been 7 days since i placed my order,i havent gotten any notification regarding my order.Tracked online and it said my order was delivered in store 2 days back,i went to store to collect and there was no parcel!!What a waste of my time and petrol

0
Replies (2)
Ackermans
Ackermans's reply30 May 2022, 12:12
Official
Good day Bokhutso,

We appreciate the time taken to notify us of your dissatisfaction.

We appreciate your feedback and will ensure that your query is escalated to the relevant department for investigation. We will be in touch with you shortly.

Kind regards, 
Ackermans Customer Service
Ackermans
Ackermans's reply01 Jun 2022, 12:26
Official
Good day Bokhutso,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, 
Ackermans Customer Service