ACKERMANS CENTURION

<p>bought an AG Mobile phone at Ackermans Centurion in September last year. The phone have an 24 hours swop out warrenty, and lifetime warrenty as well as two screen replacements during the warranty period.</p> <p> </p> <p>Youst after Christmas 2016 the phone was accedently dropped and screen cracked. Since the 3 rd of January 2017 I have been trying to contact the AG help desk and every time I get the number does not excist. In desperation I called Ackermans who informed me that I must take the phone Vodacare in Menlyn. At Vodacare I was informed tha they cannot help me as they dont work on dual sim phones. Note that the phone was sold as a Vodacom phone.</p> <p>I them whent to Ackermans Centurion who called a number and was informed that I must email SMD technologies with details. I then email at returns at SMD techonlogies who informed me I must call AG help desk.</p> <p> </p> <p>To date Im trying to get the sceen replaced under the free screen replacemen warranty. </p> <p> </p> <p>After searching Google for AG mobile I discovered that AGmobile has been placed under liquidation in middle of December 2016.</p> <p> </p> <p>I still see that Pep and Ackermans are still selling AG Mobile phones, and guess that all those customers like me will have no backup or available spares for these phones.</p> <p> </p> <p>The service at Ackermans and their customer relations was terrible. I have been send from pillar to post and still cannot get the screeen repaired.</p> <p> </p> <p>Kindly do not buy any phones at Ackermans as their customer care is none excisting and they are selling phones with no after service repair and any warrenty on the phones are not worth the paper it is written on.</p> <p> </p> <p>Hope someone from Ackermans Head Office read this and that they take note. </p>