Ackermans Cellphone Insurance

Item: Ackermans
Rating: 1
Author: Sandisa N

I am very angry at what Ackermans people are doing. They deny that I took cellphone insurance with them whereas it appears on my monthly statements that i receive monthly. I feel ****** by Ackermans after waiting for so long. Today I receive a statement again with the cellphone insurance on it whereas i am not using the fone now and I reported it damaged. What am I paying for kanti?

Helpful (0)

Replies (2)

Ackermans's replyOfficial

16 Nov 2018, 11:17

Good day Sandiswa,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Ackermans's reply16 Nov 2018, 11:17

Official

Good day Sandiswa,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Ackermans's replyOfficial

20 Nov 2018, 13:38

Good day Sandisa,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.

Kind regards, Ackermans Customer Service

Ackermans's reply20 Nov 2018, 13:38

Official