PV
Portia V
1 reviews | Active since Oct 2015
16 May 2021, 09:48
Ackermans Balfour Park Ridiculous Service
I am in Ackermans Balfour Park. I am disgusted with the service I just received from Thembi Shezi who is the manager for this shop. I came for a refund. She is telling me rudely so that I should wait until they have cash. The rudeness and how she is shouting at me irritates me. This is after I waited a good 10 minutes while she was on a personal call with relative.
Helpful (0)
Replies (2)0
Replies (2)
Ackermans's replyOfficial
17 May 2021, 11:57Good day Portia,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's reply17 May 2021, 11:57
Official
Good day Portia,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
24 May 2021, 14:08Good day Portia,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Ackermans's reply24 May 2021, 14:08
Official
Good day Portia,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service