aP
alta P

1 reviews | Active since Dec 2015

23 May 2020, 09:34

Ackermans BAD SERVICE

Ackermans bad bad service. I app**** for acc before the lockdown. Al i hear from ackermans is: Send your documents so we can finalise your application. I send my document HOW MANY TIMES!!!! Still NO word from ackermans. Last week a lady phone me again for my documents (payslip &bank statements) i mailed it AGAIN!!! Till today, NO feedback. Ackermans VERY BAD SERVICE!!!!

0
Replies (2)
Ackermans
Ackermans's reply25 May 2020, 08:28
Official
Good day Alta,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint. 

Kind regards, Ackermans Customer Service 
Ackermans
Ackermans's reply27 May 2020, 15:03
Official
 Good day Alta, 

We have sent you an email asking for your details. 
 To date we have not received any response from you.  In order for us to assist you with your complaint, we await your response. 
 Kind regards, Ackermans Customer Service