BN
Bulelani N

1 reviews | Active since Mar 2014

04 Sept 2016, 16:11

Ackermans bad service

<p>How can Ackermans block my card without notifying me because I haven't used the card for the past 2 months, only to be told that the card is blocked by the cashier when making a purchase. Utter rubish!!!!!!!</p>

0
Replies (2)
Ackermans
Ackermans's reply05 Sept 2016, 08:38
Official

Good day Bulelani,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the relevant department would like to contact you regarding your complaint on Hellopeter.

Kind regards,

Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply07 Sept 2016, 09:30
Official

Good day Bulelani,

To date we have not received any response from you.

In order for us to assist you with your complaint, we await your response.

Kind regards,

Ackermans Customer Service

Best regards,