LM
Lovenia M

1 reviews | Active since May 2019

12 May 2019, 19:31

Ackermans baby ******* CHILD ****ERS NXAAAAAAAAA

Am so so disappointed nd angry with ackermans store???bought long sleeve shirts for my 9 month old son nd to my surprise when he puts one of them he cries uncontrollably only to find out there's a needle stuck on the shoulders

Can u imagine the pain he must have been he must have been in being poked nd poked by it everytime..like who does that seriously knowing he's sewing for little kids ..some people are evil out there nd I know for a fact this person knew a needle broke putting together the shoulders nd never bothered to take it out

The person just looked for another needle to replace the one that broke like nithing happened nd my son had to endure the pain every I put it on him ..don't they have security checks before packing things to sell we talking about baby stuff here am really really fuming right now

0
Replies (2)
Ackermans
Ackermans's reply13 May 2019, 08:54
Official
Good day Lovenia,

 We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint. 

 Kind regards, 
Ackermans Customer Service 

Ackermans
Ackermans's reply17 May 2019, 16:06
Official
 Good day Lovenia, 
 
We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention. 
 
 Kind regards, 
Ackermans Customer Service