RA
Refilwe A

1 reviews | Active since Oct 2019

23 Oct 2019, 07:49

Ackermans baby competition

Ackermans baby of the year competition was unfairly judged, as the terms and conditions were that photo’s should be full not cut off in any way meaning all limbs visible, no filters , no nudity and many more . As some parents stuck to those terms and conditions to make sure picture was not disqualified the judges chose pictures that did not stick to the terms and conditions so that is very unfair to those who stuck to the rules as we could of all added filters aswell as been n the pictures with our babies.I entered my daughter and I followed all the rules but i only got one massage after entering the competition that confirms my entery but ever since I never heard anything from them.I feel it should be looked into as I'm sure terms and conditions and guidelines are put in place for a reason.

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Replies (2)
Ackermans
Ackermans's reply23 Oct 2019, 08:38
Official
Good day Refilwe,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.

Kind regards, Ackermans Customer Service

Ackermans
Ackermans's reply24 Oct 2019, 10:30
Official
Good day Refilwe, 

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 
 Kind regards, Ackermans Customer Service