LT
Lulama T

1 reviews | Active since Oct 2018

29 Nov 2018, 16:36

Ackermans Babalwa **** harassment

Im being harrased by an *********** call centre agent at Ackermans called Babalwa. The store calls me about 10 times a day I dont have an account with them and I have never had any dealings with them they call asking for someone I dont know so for them to keep calling me is absurd...that arrogant Babalwa has the nerve to ask me why im fighting like ***! If you have that person's ID number and contact details why still call me???? Why harass me while its them that trust every tom, **** and harry with their credit applications and end up harrasing the wrong people for it? Im sick and tired of their **** check with Icasa to find out who this number belongs to ********** 897 -Sindy Tshabangu and you will see I owe you nothing and Iv never even considered opening an account with the likes of you.

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Replies (6)
Ackermans
Ackermans's reply29 Nov 2018, 16:48
Official
Good day Lulama,

We sincerely apologise for the service failure. We are investigating where the failure arose and will ensure that it does not happen again. Please provide us with an alternate contact number, as the Divisional manager of the store would like to contact you regarding your complaint. 

 Kind regards, Ackermans Customer Service 

Best regards,

LT
Lulama T's update29 Nov 2018, 17:02
Reviewer Update
Call me on *** Im Sindy Tshabangu my ID number is ***
Ackermans
Ackermans's reply30 Nov 2018, 09:37
Official
Good day Lulama,

We have tried to contact you again, but your phone is on voicemail.

Best regards,

LT
Lulama T's update03 Dec 2018, 11:09
Reviewer Update
I am not expecting a call from you guys I just wanted you to verify Im not the person you are looking for and remove my number from your database.
LT
Lulama T's update04 Dec 2018, 04:35
Reviewer Update
Now you send me a settlement letter addressed to Louis what the hell is wrong with you guys? As if you were not calling me enough now you sending me your client's stuff. Is it that you have a problem with identifying names, ID numbers or contact numbers? I thank God I am not one of your clients!
Ackermans
Ackermans's reply05 Dec 2018, 16:28
Official
Good day Lulama,

 We can confirm that your details have been removed from our system. Thank you once again for bringing this to our attention.  Please accept our apology for the misunderstanding and inconvenience caused by this. 
 Kind regards, Ackermans Customer Service 

Best regards,