ZD
Zahid D

1 reviews | Active since Sept 2012

05 May 2022, 15:07

Ackermans: Awaiting a response since October 2021, They just don't care!

Can't believe that I am still awaiting a call from Ackermans, even after listing them so many times on Hello Peter? They just don't care about their consumers! I would go out of business if I had such a bad reputation to responding to customers.

0
Replies (3)
Ackermans
Ackermans's reply06 May 2022, 12:57
Official
Good day Zahid,

We appreciate the time taken to notify us of your dissatisfaction.

Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.  

Kind regards, 
Ackermans Customer Service
ZD
Zahid D's update07 May 2022, 01:55
Reviewer Update
Just as before, same standard message sent but they don't contact you. I finally spoke to a consultant on WhatsApp chat portal, and was promised that a manager would be in contact with me by 5pm Friday 06 May. The call never happened!
Ackermans
Ackermans's reply10 May 2022, 14:31
Official
Good day Zahid,

We have been informed that you have been contacted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, 
Ackermans Customer Service