VB
VANESSA B
1 reviews | Active since Mar 2022
31 Mar 2022, 08:39
Ackermans @Northmead Mall.........
Ackermans @Northmead Mall......... This shop tests it's alarm every morning for 20min...this has been happening for months. How can an alarm go on for 20minutes as a tester every morning, according to the manager, clearly there is a problem with the alarm if it must get tested every morning. As the shop located next to the store, we cannot hear our customers or the phones...Can head office please sort this issue out, post haste..!!!!
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Replies (2)
Ackermans's replyOfficial
31 Mar 2022, 11:32Good day Vanessa,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
Ackermans's reply31 Mar 2022, 11:32
Official
Good day Vanessa,
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
We sincerely apologise for the service failure you have experienced.
We appreciate your feedback and will ensure that your query is escalated to the Divisional Sales Manager for investigation. He or she will contact you soon.
Kind regards,
Ackermans Customer Service
Ackermans's replyOfficial
11 Apr 2022, 14:11Good day Vanessa,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
Ackermans's reply11 Apr 2022, 14:11
Official
Good day Vanessa,
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service
We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention.
Kind regards,
Ackermans Customer Service