MW
Mike W
1 reviews | Active since Jun 2021
31 Aug 2021, 18:53
Ackerman's are incredible
I purchased a cell phone from Ackerman's for my wife. Before the 12 month warranty had expired the battery stopped taking a charge. Unfortunately Covid was upon us and we had to wait a while before we could return to an Ackerman's only to find out that there were no spare batteries available. After many trips to different Ackerman's branches I decided to turn to Hellopeter for help. Within two days of my posting I had been contacted by a very nice lady from Ackerman's head office who came up with a solution to my problem. Ackerman's are to be congratulated for the way this was handled and for their very quick and professional response.
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Replies (1)Ackermans's replyOfficial
01 Sept 2021, 11:26Good day Mike,
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply01 Sept 2021, 11:26
Official
Good day Mike,
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
Thank you for bringing the great service to our attention. We appreciate your feedback and will ensure that your compliment is escalated to the Divisional Sales Manager.
Kind regards, Ackermans Customer Service
Best regards,
