Ackermans Accounts!!

I regret opening an account at Ackermans!! From the start there has been issues with my account. Take last month, I paid R200 to my account at an Ackermans store. A week later I received multiple notifications saying that I owed money(two different amounts). Confused I sent proof of my store receipt and EFT-ed another amount and sent of proof of payment of that amount to 2 email addresses found on the website. When I called the consultant she said that both amounts had been received and that the issue had been fixed. Today when I went to look at my credit status on FNB I saw that Ackermans had me reported as non paying! I called Ackermans and the amount owing was found on the system! I am disgusted that my credit name had to suffer now because Ackermans cannot have a proper account system! Who will fix this, apparently it takes up to 2 months for my credit status to be adjusted!? I wish I had never opened an account! It's constant issues that this that make it not worth it at all!