SC
Sheena C
1 reviews | Active since Nov 2018
23 Dec 2019, 15:55
Ackermans accounts
Worse company to have an account with. They have been asking double my monthly repayments, they say I didn't pay but I emailed them on *** 3 times. I get 3 - 6 calls a day telling me to pay, I ask them why must I pay double if I already paid. The lady tells me it's just the way it is. I am up to here with them. Ask me to email proof of payments and then no response via email just calls asking for me to pay things I already paid. This happened to me with them September as well. Worst service ever.
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Replies (2)
Ackermans's replyOfficial
24 Dec 2019, 08:37Good day Sheena,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply24 Dec 2019, 08:37
Official
Good day Sheena,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you shortly to address the complaint.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's replyOfficial
02 Jan 2020, 11:14Good day Sheena,
We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,
Ackermans's reply02 Jan 2020, 11:14
Official
Good day Sheena,
We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
We can confirm that your payment has been received and allocated to your account. We apologise for the inconvenience this has caused. Thank you for bringing this to our attention.
Kind regards, Ackermans Customer Service
Best regards,