CJ
Cindy-Lee Jansen

1 reviews | Active since May 2022

16 May 2022, 14:25

Ackermans account applications

I'm not happy with ackermans i did a application to open an account a month ago send all my documents in from centurion mall ackermans - ive been calling every day for the last 3 weeks to get feedback on my account status and every day i get the following feedback ( Account department will phone you back in 48 ours).

Don't advertise that you can apply for a account online if this system don't work

Can someone please let me know whats happening t

0
Replies (2)
Ackermans
Ackermans's reply17 May 2022, 13:02
Official
Good day Cindy-Lee,

We sincerely apologise for the service failure you have experienced.

Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.

Kind regards, 
Ackermans Customer Service

Best regards,

Ackermans
Ackermans's reply18 May 2022, 14:06
Official
Good day Cindy-Lee,

We have been informed that you have been assisted and the relevant feedback has been given to you. Thank you for bringing this to our attention. 

Kind regards, 
Ackermans Customer Service

Best regards,