KT
Kiara T
1 reviews | Active since Jun 2021
14 Jun 2021, 14:06
Ackermans Account Application
I app**** for an account 2 weeks ago, I app**** in store. They said it would take up to 48hours and I have phone multiple times the care line, and every person who has answered has given me a different excuse, incl backlogs, being processed, will phone me this afternoom etc. Very very disappointed and unprofessional!
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Replies (2)
Ackermans's replyOfficial
14 Jun 2021, 16:05Good day Kiara,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
Ackermans's reply14 Jun 2021, 16:05
Official
Good day Kiara,
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
We appreciate the time taken to notify us of your dissatisfaction.
Please give us the opportunity to resolve the matter. We will contact you soon to address the complaint.
Kind regards, Ackermans Customer Service
Ackermans's replyOfficial
17 Jun 2021, 13:57 Good day Kiara,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards, Ackermans Customer Service
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards, Ackermans Customer Service
Ackermans's reply17 Jun 2021, 13:57
Official
Good day Kiara,
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards, Ackermans Customer Service
Once again we would like to apologise for the poor service you received regarding your account application. We value your desire to open an account with us and therefore would like to apologise for the poor manner in which this was handled.
Kind regards, Ackermans Customer Service